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Enhance your Exam Preparation by using Real CompTIA 220-1102 Questions

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CompTIA 220-1102 (CompTIA A+ Certification Exam: Core 2) is the second part of the CompTIA A+ certification exam, which is a globally recognized certification for computer technicians. It is designed to test the knowledge and skills of candidates in several areas, including software troubleshooting, operating systems, security, and more. 220-1102 Exam is an essential step towards becoming a certified IT professional and can help individuals advance their careers in the technology industry.

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q150-Q155):

NEW QUESTION # 150
An executive has contacted you through the help-desk chat support about an issue with a mobile device.
Assist the executive to help resolve the issue.

Which of the following should be done NEXT?

A. Send an email to Telecom to inform them of the Issue and prevent reoccurrence.
B. Close the ticket out.
C. Educate the user on the solution that was performed.
D. Tell the user to take time to fix it themselves next time.

Answer: C

NEW QUESTION # 151
A technician requires graphical remote access to various Windows, Linux, and macOS desktops on the company LAN. The security administrator asks the technician to utilize a single software solution that does not require an external internet connection. Which of the following remote access tools is the technician most likely to install?

A. VNC
B. SSH
C. RDP
D. RMM

Answer: A

Explanation:
VNC (Virtual Network Computing) is a remote access tool that allows the technician to access and control various Windows, Linux, and macOS desktops on the company LAN using a graphical user interface. VNC does not require an external internet connection, as it works over a local network or a VPN. VNC uses a client-server model, where the server runs on the remote desktop and the client connects to it from another device. VNC can transmit the keyboard and mouse events from the client to the server, and the screen updates from the server to the client, enabling the technician to interact with the remote desktop as if it were local12.
VNC is a better option than the other choices because:
RMM (Remote Monitoring and Management) (B) is not a single software solution, but a category of software solutions that enable IT professionals to remotely monitor, manage, and troubleshoot multiple devices and networks. RMM software may include remote access tools, but also other features such as patch management, backup and recovery, security, reporting, and automation. RMM software may require an external internet connection, as it often relies on cloud-based services or web-based consoles34.
RDP (Remote Desktop Protocol) © is a remote access tool that allows the technician to access and control Windows desktops on the company LAN using a graphical user interface. However, RDP is not compatible with Linux or macOS desktops, unless they have third-party software installed that can emulate or translate the RDP protocol. RDP also has some security and performance issues, such as encryption vulnerabilities, bandwidth consumption, and latency problems56.
SSH (Secure Shell) (D) is a remote access tool that allows the technician to access and control various Windows, Linux, and macOS desktops on the company LAN using a command-line interface. SSH does not require an external internet connection, as it works over a local network or a VPN. SSH uses encryption and authentication to secure the communication between the client and the server. However, SSH does not provide a graphical user interface, which may limit the functionality and usability of the remote desktop7 .
Reference:
1: What is VNC? - Definition from Techopedia1 2: How VNC Works - RealVNC2 3: What is Remote Monitoring and Management (RMM)? - Definition from Techopedia3 4: What is RMM Software? - NinjaRMM4 5: What is Remote Desktop Protocol (RDP)? - Definition from Techopedia5 6: Remote Desktop Protocol: What it is and how to secure it - CSO Online6 7: What is Secure Shell (SSH)? - Definition from Techopedia7 : How to Use SSH to Access a Remote Server in Linux or Windows - Hostinger Tutorials

NEW QUESTION # 152
A user is attempting to browse the internet using Internet Explorer. When trying to load a familiar web page, the user is unexpectedly redirected to an unfamiliar website. Which of the following would MOST likely solve the issue?

A. Enabling port forwarding
B. Reinstalling the browser
C. Updating the operating system
D. Changing proxy settings

Answer: B

Explanation:
Explanation
Reinstalling the browser would most likely solve the issue. This would remove any malicious software or add-ons that may be causing the issue and restore the browser to its default settings.

NEW QUESTION # 153
Which of the following items require special e-waste recycling? (Select two).
* Solid-state drive

A. CRT monitor
B. Surge protector
C. Power supply
D. Laptop battery
E. A/C adapter

Answer: A,C

Explanation:
Some electronic items require special e-waste recycling because they contain hazardous materials that can harm the environment and human health if disposed of improperly12. Laptop batteries and CRT monitors are examples of such items.
Laptop batteries are usually made of lithium-ion or nickel-metal hydride, which are both toxic and flammable substances34. If laptop batteries are thrown in the trash, they can leak, catch fire, or explode, causing pollution and injuries5 . Therefore, laptop batteries should be recycled at authorized collection centers or through manufacturer take-back programs .
CRT monitors are old types of display devices that use cathode ray tubes, which are glass tubes that emit electrons to create images on the screen . CRT monitors contain lead, mercury, cadmium, and phosphor, which are all harmful metals that can contaminate the soil, water, and air if dumped in landfills . Therefore, CRT monitors should be recycled at certified e-waste facilities or through retailer or manufacturer trade-in programs .
References1: CompTIA A+ Certification Exam Core 2 Objectives, page 13
2: Environmental Impacts - CompTIA A+ 220-1102 - 4.53
3: The Official CompTIA A+ Core 2 Instructor Guide (Exam 220-1102), page10-12
4: CompTIA CertMaster Learn for A+ Core 2 (220-1102) - Student Access Key5
5: [Why You Should Recycle Your Old Laptop Battery]
6: [How to Recycle Laptop Batteries]
7: [Laptop Battery Recycling]
8: [How to Recycle Laptop Batteries]
9: The Official CompTIA A+ Core 2 Instructor Guide (Exam 220-1102), page 10-13
10: CompTIA CertMaster Learn for A+ Core 2 (220-1102) - Student Access Key
11: [What is a CRT Monitor?]
12: [How to Recycle CRT Monitors] : [CRT Monitor Recycling] : [How to Recycle CRT Monitors]

NEW QUESTION # 154
Which of the following should be used to control security settings on an Android phone in a domain environment?

A. MDM
B. SMS
C. MFA
D. ACL

Answer: A

Explanation:
Explanation
The best answer to control security settings on an Android phone in a domain environment is to use "Mobile Device Management (MDM)". MDM is a type of software that is used to manage and secure mobile devices such as smartphones and tablets. MDM can be used to enforce security policies, configure settings, and remotely wipe data from devices. In a domain environment, MDM can be used to manage Android phones and enforce security policies such as password requirements, encryption, and remote wipe capabilities12

NEW QUESTION # 155
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